Anyone who has never made a mistake has never tried anything new. – Albert Einstein

As I mentioned at the end of last week’s post, there’s an important complementary policy that you must have if you want a strong ownership culture. You can probably guess what it is by now – it’s fostering a culture where it’s safe to make mistakes. This week, I’m going to talk about why that’s important and what that looks like.

Continue reading “Whoops!”

I trust you

He who does not trust enough, will not be trusted. – Lao Tzu

In my opinion one of the single most important things you can give and receive in a professional environment is trust. As a manager, you have to trust your team members, and as a team member, you need to be trusted by your boss. This week I’m going to talk about the approach I use to enable trust while still maintaining productivity and accountability.

Continue reading “I trust you”